maykad99 is committed to protecting the personal data of every Malaysian player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
maykad99 does not sell, rent, or trade your personal information to third-party marketing companies. Your data is used solely to operate the platform, process payments, and keep your account secure.
All data transmitted between your browser and maykad99 servers is protected by 256-bit TLS/SSL encryption. Sensitive data at rest is stored using industry-standard encryption protocols.
maykad99 collects only the personal data necessary for account operation, KYC compliance, payment processing, and responsible gaming obligations. We do not collect data beyond what is required for these stated purposes.
You have the right to request a copy of all personal data maykad99 holds about you, and the right to request erasure of data we are not legally required to retain. Submit requests to [email protected].
maykad99 will only send promotional communications to players who have explicitly opted in. You may unsubscribe from marketing emails at any time. Opting out does not affect transactional communications related to your account.
maykad99 retains personal data only as long as necessary for the purpose for which it was collected, or as required by applicable regulatory and legal obligations. Retention schedules are reviewed periodically.
maykad99 ("we", "us", "our") operates the online casino and sportsbook platform accessible at maykad99.net (the "Platform"). This Privacy Policy describes how maykad99 collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player") who register on or interact with the Platform.
This Policy applies to all personal data collected through the maykad99 Platform, including data provided during registration, during the KYC verification process, through payment transactions, through gameplay activity, and through any communications between you and maykad99. By using the Platform, you acknowledge that you have read and understood this Privacy Policy.
maykad99 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We built our platform for Malaysian players — which means this policy is written in plain, accessible English rather than impenetrable legalese, while still maintaining the legal precision required.
maykad99 acts as the data controller in respect of personal data collected through the Platform. As data controller, maykad99 determines the purposes and means by which your personal data is processed.
For all data-related enquiries, including access requests, correction requests, and erasure requests, please contact our Data Protection team directly at [email protected]. We aim to respond to all data subject requests within 30 days of receipt.
maykad99 collects personal data in several categories, depending on how you interact with the Platform:
3.1 Registration Data
3.2 Identity Verification (KYC) Data
3.3 Financial Data
3.4 Technical & Usage Data
3.5 Communication Data
maykad99 uses personal data collected from Players for the following purposes:
maykad99 processes personal data on the following legal bases:
The maykad99 Platform uses cookies and similar tracking technologies to operate core platform functions, improve user experience, and (where you have consented) deliver relevant promotions. The following categories of cookies are used:
You can manage non-essential cookie preferences through your browser settings or through the cookie preference centre available on the Platform. Disabling strictly necessary cookies will impair your ability to use the maykad99 Platform.
maykad99 does not sell your personal data. We may share personal data with third parties only in the following circumstances:
All third-party processors engaged by maykad99 are contractually bound to process personal data only for the purposes specified, to implement appropriate security measures, and not to disclose data to further parties without maykad99's written authorisation.
The maykad99 Platform serves Malaysian players and processes data primarily within the operating jurisdiction of the Platform. Where personal data is transferred to service providers located in other jurisdictions, maykad99 ensures that appropriate safeguards are in place, including standard contractual clauses or equivalent data transfer mechanisms, to protect your data to a standard equivalent to that applied within Malaysia.
If you have concerns about the international transfer of your personal data, please contact [email protected] for further information on the specific safeguards applied to your data.
maykad99 implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Security measures in place include:
Despite these measures, no online platform can guarantee absolute security. If you become aware of any suspected unauthorised access to your maykad99 account, you should change your password immediately and notify us at [email protected]. In the event of a data breach that poses a material risk to your rights and freedoms, maykad99 will notify affected Players in accordance with applicable legal requirements.
maykad99 retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following:
On expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.
Subject to applicable law, you have the following rights in respect of your personal data held by maykad99:
To exercise any of the above rights, please submit a written request to [email protected]. maykad99 will acknowledge your request within 5 business days and provide a substantive response within 30 days. Identity verification may be required before processing data subject requests to protect against unauthorised access to third-party data.
The maykad99 Platform is strictly prohibited to persons under the age of 21. maykad99 does not knowingly collect personal data from anyone under 21 years of age. Age verification is conducted as part of the registration and KYC process to enforce this restriction.
If maykad99 determines that personal data has been collected from a person under 21, the associated account will be closed immediately, all balances forfeited in accordance with our Terms and Conditions, and all collected data deleted within a reasonable timeframe, except where retention is required for regulatory purposes.
If you are a parent or guardian and believe your child has accessed the maykad99 Platform, please contact us immediately at [email protected].
maykad99 reserves the right to update this Privacy Policy at any time. Where changes are material — meaning they affect how we collect, use, or share personal data in ways that are significantly different from what was described in the previous version — we will notify registered Players via email or in-platform announcement at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Continued use of the maykad99 Platform following the effective date of any revision constitutes your acceptance of the updated Policy.
For any privacy-related enquiries, data subject requests, or concerns about how maykad99 handles your personal data, please contact our Data Protection team:
All contact details are provided as plain text. maykad99 will never request your account password or full payment details via email or live chat.